FAQ
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Can I order different sizes for my whole group?
Yes. Add each person's size to your cart, adult and youth sizes can go in the same order. Everything ships to one address.
How do sizes run?
Adult tees and sweatshirts are unisex, which usually means a relaxed fit on women. Youth sizes are sized for kids. Every product has a size chart with measurements, and the easiest way to choose is to compare it with a piece that already fits well.
When should I order for a holiday?
Every piece is printed after you order it, so it takes a few extra days before it ships. Check our Shipping & Delivery page for current timelines and order-by dates, and order early if you want everyone matching on the big day.
Will my group order arrive in one package?
Sometimes not. Larger orders or orders with different styles can ship in separate packages, each with its own tracking link.
Do you ship to Canada?
Yes. We ship to the United States and Canada. Shipping options and costs are shown at checkout before you pay.
Can I return or exchange something?
Because each item is made to order, returns work a little differently. See Returns & Exchanges for details, including what we do when something arrives damaged or misprinted.
How do I care for my 9tember piece?
Wash cold, inside out, on a gentle cycle. Tumble dry low or hang dry, and don't iron directly on the print.